Insurance Symposium Series

2020 sessions

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Addressing the impact of COVID-19 on insurance

60 mins 1 CPD Hours
Policy | COVID-19 | Members culture | Insurance

From creating more dynamic claims handling responses to ensuring changes in product development last well beyond this pandemic, our expert panel will unpack the key issues facing the industry in the short-term as well as the opportunities that exist moving forward.

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Navigating the changing regulatory landscape

45 mins 0.75 CPD Hours
COVID-19 | Members culture | Insurance | Regulation

With the industry committed to lifting standards in insurance in superannuation, we hear from the regulators on the range of new and existing measures funds need to be across.

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Transitioning into the world: A wellness conversation

60 mins 1 CPD Hours
COVID-19 | Members culture | Insurance

In the face of indefinite isolation, financial uncertainty, and with an undetermined return to normality, how we as an industry progress the conversation around wellness – not only for our members but for our staff – is now more crucial than ever.

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Voluntary Code of Practice: A Trustees perspective

45 mins 0.75 CPD Hours
Policy | Governance | Insurance | Regulation

With changes to the Voluntary Code of Practice coming which will make the Code binding and enforceable, will there need to be an establishment of an actual insurance code body?

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Improving outcomes for vulnerable consumers

60 mins 1 CPD Hours
Engagement | Members culture | Risk | Insurance

Dissecting the existing concerns members have on receiving adequate support, this session will also look at the work being done in the Code to ensure that experience of vulnerable consumers is not diminished through the adherence of prescriptive rules.

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The big picture: The future of insurance

60 mins 1 CPD Hours
Policy | Technology | Innovation | Insurance

With recent political commentary suggesting that the role of insurance in superannuation may be subject to review, now is an apt time for us to take stock at how far insurance has come over the years and where things may be headed.